Customer Service Questions or Comments About Your Order For general inquires about our business or products, please fill out our Contact Form. If you have customer service questions or want to check the status of your order, please send mail to mailto:sales@aphotocharm.com. You can also contact us at: Address: 1 NE 1st Street Metro Mall, Suite B14 City, ST, Zip: Miami, FL 33132 US Phone: (Local Calls) 305-372-9022 ( Toll Free ) 1-800-720-5977 Payment Information We accept the following methods of payment: Check Money Order Phone COD With the Paypal service payment option, you can securely and conveniently, pay by check or Major Credit/Debit Card, and your financial information is not disclosed to the seller. Privacy Policy The information supplied by our customers through our site's order form, is used for the purpose of filling orders for our products. All information received from you, contact information (such as e-mail addresses), photographs, and financial information (such as credit card numbers), is treated with strict confidence. Contact information submitted during ordering is used to ship orders to the customer. The customer's contact information is used to get in touch with the customer if necessary, during the course of the transaction. Financial information submitted to us, is used only for purposes of billing the customer for our products and services. We do not disclose our customers' details, photographs, or credit card information to outside parties. Return Policy We offer a money back return guarantee, within 30 days of receiving your item. If for any reason you are not satisfied with your purchases, just return them with your original receipt and we will refund your money. Shipping charges are not refundable. We also offer a lifetime warranty on all workmanship and parts.